Privacy policy

Last updated: February 15, 2026

This Privacy Policy describes how Ecom Warriors LLC ("we," "us," "our"), operating the Calmi™ brand and website at https://calmiiofficial.com (the "Website"), collects, uses, discloses, and protects your personal information when you visit our Website, place an order, or otherwise interact with our services.

By using our Website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described herein, please do not use our Website.


1. Who We Are

Data Controller:
Ecom Warriors LLC
30 N Gould St, #60625
Sheridan, WY 82801
United States

Email: info@calmii.de

Our Website is hosted on Shopify Inc., which provides the e-commerce platform that enables us to offer our products and services. Shopify processes certain data on our behalf. For more information, visit Shopify's Privacy Policy.


2. Personal Information We Collect

We collect personal information in the following ways:

2.1 Information You Provide Directly

When you visit our Website, place an order, create an account, subscribe to our newsletter, or contact our customer support, we may collect:

  • Contact Information: Name, email address, phone number, billing and shipping address
  • Payment Information: Payment method and transaction details (payment card data is processed securely by our third-party payment processors and is not stored by us)
  • Order Information: Products ordered, order history, returns and exchanges
  • Communication Data: Messages, inquiries, and feedback you send to us
  • Account Information: Username, password, and account preferences (if you create an account)

2.2 Information Collected Automatically

When you visit our Website, we automatically collect certain information through cookies and similar technologies:

  • Device Information: IP address, browser type and version, operating system, device identifiers
  • Usage Information: Pages visited, time spent on pages, click behavior, referring URLs, and browsing patterns
  • Location Information: Approximate geographic location based on your IP address

2.3 Information from Third Parties

We may receive information about you from:

  • Payment processors (transaction confirmations and fraud prevention data)
  • Shipping carriers (delivery status and tracking information)
  • Analytics providers (aggregated usage data)
  • Advertising partners (campaign performance data, where applicable)

3. How We Use Your Personal Information

We use your personal information for the following purposes:

3.1 Fulfillment of Orders and Services

  • Process and fulfill your orders, including payment processing, shipping, and delivery
  • Send order confirmations, shipping notifications, and tracking information
  • Process returns, refunds, and warranty claims
  • Provide customer support and respond to your inquiries

3.2 Improvement of Our Services

  • Analyze Website usage to improve our products, services, and user experience
  • Identify and fix technical issues
  • Conduct internal analytics and reporting

3.3 Marketing and Communication

  • Send promotional emails, newsletters, and special offers (only with your consent; you may unsubscribe at any time)
  • Display relevant advertisements on third-party platforms
  • Personalize your shopping experience based on your preferences and browsing behavior

3.4 Security and Fraud Prevention

  • Detect, prevent, and investigate fraudulent or unauthorized activity
  • Protect the security of your account and our Website
  • Verify your identity when necessary

3.5 Legal Compliance

  • Comply with applicable laws, regulations, and legal obligations
  • Respond to lawful requests from law enforcement and government authorities
  • Enforce our Terms of Service and other agreements
  • Protect our rights, property, or safety, and that of our customers and the public

4. How We Share Your Personal Information

We do not sell your personal information to third parties. We may share your personal information in the following circumstances:

4.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our business, including:

Provider Category Purpose Examples
E-commerce Platform Website hosting and store operations Shopify Inc.
Payment Processing Secure payment transactions Stripe, PayPal, Shop Pay
Shipping and Fulfillment Order delivery and tracking USPS, UPS, FedEx, or other carriers
Email Marketing Newsletters and transactional emails Klaviyo, Mailchimp, or similar
Analytics Website usage analysis Google Analytics
Customer Support Support ticket management Help desk tools
Advertising Ad campaign management Meta, Google Ads

These service providers are contractually obligated to use your information only for the purposes for which we share it and to protect your personal information.

4.2 Legal Requirements

We may disclose your information when required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred as part of that transaction. We will notify you of any such change.

4.4 With Your Consent

We may share your personal information for any other purpose with your explicit consent.


5. Cookies and Tracking Technologies

5.1 What Are Cookies?

Cookies are small data files placed on your device when you visit our Website. They help us provide a better browsing experience.

5.2 Types of Cookies We Use

Cookie Type Purpose Duration
Essential Cookies Required for Website functionality (shopping cart, checkout, security) Session
Analytics Cookies Help us understand how visitors use our Website Up to 2 years
Marketing Cookies Used to deliver relevant advertisements and track ad performance Up to 1 year
Preference Cookies Remember your settings and preferences Up to 1 year

5.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. However, blocking essential cookies may impair Website functionality.

For more information on managing cookies, visit your browser's help documentation:

5.4 Do Not Track

Some browsers transmit "Do Not Track" (DNT) signals. We currently do not respond to DNT signals, as there is no industry-wide standard for compliance.


6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

6.1 All Customers

  • Access: You may request a copy of the personal information we hold about you.
  • Correction: You may request that we correct inaccurate or incomplete information.
  • Deletion: You may request that we delete your personal information, subject to legal retention requirements.
  • Opt-Out of Marketing: You may unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any promotional email or by contacting us directly.

6.2 California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

  • Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the categories of sources, the business purpose for collecting the information, and the categories of third parties with whom we share it.
  • Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions.
  • Right to Correct: You have the right to request the correction of inaccurate personal information.
  • Right to Opt-Out of Sale or Sharing: We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising purposes without your consent.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

Categories of Personal Information Collected (past 12 months):

Category Examples Collected
Identifiers Name, email, phone, address Yes
Financial Information Payment method, transaction details Yes
Commercial Information Order history, products purchased Yes
Internet Activity Browsing history, search history on our site Yes
Geolocation Data Approximate location via IP address Yes
Inferences Preferences and interests based on browsing Yes

To exercise your rights as a California resident, contact us at info@calmii.de. We will verify your identity before processing your request and respond within 45 days.

6.3 Residents of Other US States

Residents of Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA), and other states with consumer privacy laws may have similar rights. Please contact us to exercise any applicable rights.


7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or destruction. These measures include:

  • SSL/TLS encryption for all data transmitted between your browser and our Website
  • Secure third-party payment processing (PCI-DSS compliant)
  • Restricted access to personal information on a need-to-know basis
  • Regular review of our security practices

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.


8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, including:

Data Type Retention Period
Order and transaction data 7 years (tax and legal compliance)
Customer account data Until account deletion is requested
Customer support communications 3 years after resolution
Marketing preferences Until you unsubscribe or request deletion
Analytics data 26 months
Cookie data As specified in Section 5.2

When personal information is no longer needed, we will securely delete or anonymize it.


9. Children's Privacy

Our Website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us at info@calmii.de.


10. International Transfers

Our operations and service providers are primarily located in the United States. If you access our Website from outside the United States, please be aware that your personal information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those of your country. By using our Website, you consent to such transfer.


11. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.


12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. We will post the revised Privacy Policy on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically.

If we make material changes that affect how we handle your personal information, we will notify you by email (if you have provided one) or by posting a prominent notice on our Website prior to the changes taking effect.


13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Ecom Warriors LLC
30 N Gould St, #60625
Sheridan, WY 82801
United States

Email: info@calmii.de

We aim to respond to all inquiries within 24 hours during business days (Monday – Friday).